"It was working fine and then. . ."

Unfortunately 9 times out of 10 this is what happens when either your computer's software or hardware has decided to quit. There is the number one question on a client's mind when this happens. . . "Can you recover my Data?" followed by. . . "I'm going to just die if my files and photos are gone."

VR Media Solutions' response. . . "Yes, we'll do everything we can to recover ALL you files."

Although VR Media Solutions can fix your computer and recover lost data, you should know if a few files become corrupt or the Hard Drive looks like a car ran over it, the odds are against you. We've had scenarios where we were able to recover almost all the files, but a virus destroyed a folder of the client's family photos. Sadly, these were just gone. Again, we've been through this ourselves years ago and it is the worst feeling. So please backup your files and photos.

"My computer used to be fast, but now. . ."

This is usually caused by weak hardware, viruses/spyware or combination of all the above. We can make your computer as fast or faster than the day you took it out of the box. After we've determined what caused the problem we'll provide you with some helpful tips to keep your computer running fast.

When you have VR Media Solutions repair or upgrade your computer you can expect a turn around time of 24 - 48 hours or sooner. We don't ship your computer out of state and then tell you to come back in a week or two. In most cases VR Media Solutions will come to your home or office to pick up your computer, fix it, and return it.

Immediate Repair and Support:

Many problems or questions about your computer or network can be solved in MINUTES! VR Media Solutions can connect REMOTELY and SECURELY to your computer and fix the problem while you watch. It is like having your own personal tech support sitting next to you. You might be wondering how we do this, we have SECURE tools that allow us to connect to any computer (even behind firewalls) by INVITATION ONLY. "Invitation only" means when we're done we CANNOT just reconnect back to your computer. . . you would have to send us a new invitation.

Some computer issues VR Media Solutions can solve remotely:

• Problems or questions concerning Windows XP and Windows Vista.
• Problems or questions concerning Microsoft Office 2007.
• Network Security issues, including securing wireless networks.
• Printing issues whether they're plugged in or networked.
• Installation and Configuration of new software.

VR Media Solutions has even built entire office networks remotely!